Privacy Policy
At Qawam, we place great importance on your privacy and are committed to protecting your personal data and handling it with responsibility and transparency. This policy explains how we collect, use, and protect information when you use our website, book our sessions, or enroll in our programs.
1. Information We Collect
We may collect certain information when you use the website, contact us, or register for our services, including but not limited to:
- Full name
- Phone number
- Email address
- Information you provide when booking or filling out forms
- Any additional information you voluntarily share through messages, requests, or surveys
We may also automatically collect certain technical data, such as:
- IP address
- Device and browser type
- Pages visited within the website
- Browsing duration and related statistical usage data
2. How We Use Your Information
We use the information we collect for the following purposes:
- Communicating with you regarding bookings, requests, or inquiries
- Organizing and managing the sessions, programs, or services you have requested
- Improving your website experience
- Developing our services and content
- Sending important information related to the service or your booking
- Sending introductory or marketing materials when you have given your consent
3. Sharing Your Information
We do not sell or rent your personal data to any third party.
We may share certain information only when necessary with:
- Service providers who assist us in operating the website, managing appointments, processing payments, or handling communications
- Competent authorities when required by law
- Technical parties responsible for website maintenance, security, or development
This is done only to the extent necessary to provide the service or fulfill a legal obligation.
4. Data Protection
We take appropriate measures to protect your data from unauthorized access, modification, disclosure, or destruction. However, absolute security cannot be guaranteed for any data transmission over the internet.
5. Cookies
The website may use cookies to improve your browsing experience, analyze performance, and understand how visitors use the site. You can adjust your browser settings to disable or delete cookies, though this may affect certain website functions.
6. Data Retention
We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or for the period required by law, or as needed to protect our rights or properly manage our operations.
7. External Links
The website may contain links to external websites or services. We are not responsible for the privacy policies or content of those websites, and we encourage you to review their policies before providing any data to them.
8. Your Rights
Subject to applicable law, you have the right to request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data in certain circumstances
- Objection to certain uses of your data
- Withdrawal of your consent to marketing communications at any time
For any request related to your data, you may contact us through the contact details provided on the website.
9. Minors’ Privacy
Our website and services are not directed at children below the age defined by local law, except through a parent or legal guardian when necessary.
10. Amendments to the Privacy Policy
We may update this policy from time to time in response to legal, operational, or technical changes. Your continued use of the website after an update is published constitutes acceptance of the revised version.
11. Contact Us
If you have any questions regarding this privacy policy or how your data is handled, you may contact us through the official contact details listed on the website.