Terms and Conditions
Welcome to the Qawam website. By using this website or booking any session, service, or program through it, you agree to comply with these terms and conditions. Please read them carefully before using the website or benefiting from our services.
1. Service Definition
Qawam provides introductory information and services related to sessions, programs, consultations, in-person or online activities, as well as educational, organizational, or training content related to the nature of the center’s work.
2. Acceptance of Terms
Your use of the website, or your act of booking, registering, or making a payment, constitutes your acceptance of these terms and conditions and any other related policies such as the Privacy Policy.
3. Use of the Website
You agree to use the website in a lawful and responsible manner, and refrain from the following:
- Using the website for any unlawful purpose
- Entering incorrect or misleading information
- Attempting unauthorized access to the website, its servers, or its data
- Disrupting or damaging the website or affecting its performance
- Copying or reusing website content without permission
4. Bookings and Appointments
When booking any session or program, you agree to provide accurate and complete information. We reserve the right to contact you to confirm, modify, or complete any information required before delivering the service.
Some services may be subject to appointment availability, acceptance, or internal review before final confirmation.
5. Payment and Pricing
All prices displayed on the website or sent to you are based on what is set at the time of the request and may be amended in the future without affecting previously confirmed orders.
Fees must be paid through the available and approved payment methods. A booking is not considered finally confirmed until the approved booking requirements have been fulfilled, which may include full or partial payment depending on the type of service.
6. Cancellation and Rescheduling
Cancellation or rescheduling of sessions may be requested in accordance with Qawam’s approved policy, which may vary depending on the type of service, program, or timing of the request.
In the event of tardiness or no-show without prior notice, the session may be considered consumed or non-refundable, in accordance with the approved booking policy.
Programs, courses, digital services, or recorded content may be subject to specific terms regarding cancellation or refunds, which will be clarified at the time of registration or purchase where applicable.
7. Nature of Content and Services
The content published on the website or provided within programs and sessions is for introductory, organizational, educational, or service purposes within the scope of the declared work, and should not be automatically considered a substitute for medical, psychological, or any specialized healthcare diagnosis or treatment unless explicitly stated otherwise.
The user bears the responsibility of consulting the appropriate authority when a health, medical, or psychological condition requires specialized assessment.
8. Personal Commitment to the Program or Session
The outcomes of some services or programs may depend on the beneficiary’s commitment to recommendations, attendance, application, or follow-up. Therefore, uniform or identical results cannot be guaranteed for all individuals, as this varies according to each person’s individual condition, level of commitment, and surrounding factors.
9. Online Sessions
When booking online sessions, the user is responsible for ensuring the availability of:
- A suitable internet connection
- An appropriate device
- A suitable environment for attending the session
We are not responsible for disruptions resulting from issues beyond our control, such as poor network connectivity, device malfunctions, or external platform failures.
10. Intellectual Property
All website content, including texts, designs, logos, images, visual and audio materials, and training or introductory content, is the property of Qawam or the relevant rights holders, and may not be copied, republished, distributed, or used commercially without prior permission.
11. Limitation of Liability
We make a reasonable effort to present information and services clearly and accurately. However, we do not guarantee that the website will remain continuously available at all times or be entirely free of technical errors.
We are also not liable for any indirect or consequential damages resulting from the use of the website, reliance on its content, inability to access it, or the use of associated third-party services.
12. External Links and Services
The website may include links, tools, or services belonging to third parties. Your use of these services is also subject to their own terms and policies, and we bear no direct responsibility for their content or practices.
13. Suspension or Termination of Use
We reserve the right, when necessary, to restrict, suspend, or terminate access to the website or certain services, temporarily or permanently, in the event of misuse, breach of these terms, or any legal or operational requirements.
14. Amendment of Terms
We reserve the right to amend these terms and conditions at any time. Amendments take effect from the date of publication on the website, and your continued use of the website constitutes acceptance of the updated version.
15. Applicable Law
These terms and conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction or country in which Qawam operates, unless otherwise stated.
16. Contact
For any inquiries regarding the terms and conditions, services, or bookings, you may contact us through the official contact details listed on the website.